(xxx) xxx-xxxx

Building the paths that take new hires from Day One to Independent, and the paperwork that proves they got there.

Built around your trade, not a template.

Who this is for

Companies where the work is real and almost none of it is written down

Plumbing, HVAC, electrical and fuel companies. Machine shops and small manufacturers. Roughly 40 to 400 people, in western Connecticut and the Hudson Valley.

The usual tell: your best people train the new ones in between doing their own jobs, and no two of them do it the same way. It works until somebody asks you to prove it happened, or until the person who does the teaching leaves.

Where it starts

A review of how training actually happens on your floor

Weighted toward watching rather than asking. What people say they were taught and what actually gets transferred are two different things, and the gap is widest in exactly the kind of shop I work in.

12–14
Structured interviews. Supervisors, your newest hires, and whoever is actually doing the training.
6
Task observations. The same job, taught by different people, counted step by step.
2
Shifts, where you run them. First shift and second shift get taught differently more often than not.
All
Document review. Whatever exists: the handbook, checklists, training records, your last customer or regulatory audit.

Counts shown are a two-day review. A one- or three-day review scales the same way.

Then you get a written assessment: what's actually happening, what it's costing you in real numbers built from your own payroll and turnover figures, where you're exposed if someone asks for records, and what the options are to fix it — priced.

Company sizeOnsiteFee
Under 75 peopleOne day$2,500
75 to 200Two days$4,500
200 to 400Three days$6,500

Half the fee credits against any work that follows. Payment is half at signing, half on delivery. And if you read the report and don't think it was worth what you paid, the balance is waived.

What comes after

Built one trade at a time

Most companies start with whichever trade hurts most and work outward. For each one you end up owning three things:

The standard

What Independent actually means for that job. Written down, and specific enough that two supervisors would agree on whether somebody's ready.

The path

What they learn, in what order, who teaches it, over how many weeks.

The record

Signed and dated proof that each person completed it. The document you hand an auditor, an insurer, or a lawyer.

See the work

A full assessment, start to finish

Written for a company I made up, so you can judge the method rather than take my word for it. Findings, a cost model, a risk register, and priced options.

Download the sample (PDF)

Who you'd be dealing with

Nic Petersen

Twenty years designing training, mostly for people who don't work at desks. Based in New Fairfield and working across western Connecticut and the Hudson Valley.

I do this work myself. There's no team behind me and nobody to hand you off to after the sale. If we work together, the person on your floor is the person you talked to.

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